Post by monower02 on Nov 22, 2023 2:47:18 GMT -6
little more developed, of course, because they provided physical and virtual assistance and support to the people who hired them, but they did not have processes that would allow them to anticipate, anticipate or expedite eventualities. The solutions that HubSpot provided Based on a large number of sales they had on Black Friday, the company accepted the need for a tool that would help them at certain points. That's how they found HubSpot. What they most required was a solution that would allow them to have all their clients in the same database and enable them to manage them in an orderly manner. Additionally, they wanted an
integration with WhatsApp. HubSpot's CRM , including the Marketing Hub, Sales Hub, Service Hub, and Operations Hub. Thanks to the union of their databases on the same platform, Vivirse was able to integrate processes and obtain strategic data that gave them a global and tangible vision of their performance. It also allowed them to have more information to engage in America Cell Phone Number List assertive conversations with their leads and make more personalized offers. “We have many contact lists, so we have to segment it very well and see what message we send and to whom. In our case we have clients of different nationalities who go to different countries, so providing the correct information is essential so that they can have a good experience.” Óscar Giménez,
Marketing Manager at Vivirse They were able to add tools that allowed them to offer content and promotions through WhatsApp, which resulted in exceeding their objectives in terms of satisfaction and average response time. Some of the specific results they achieved are: Email marketing : more than 1,215,418 messages sent, with an open rate of 25% and a CTR of 9.25%. Digital guideline measured in results and ROI . More than 225 active workflows to improve the customer experience and customer service processes. Sales pipeline : more than 4,000 new prospects and 2,400 closed deals, with more than 100% increase in billing in three years of working with HubSpot. Customer satisfaction : today it has a percentage of 91% positive experience in people who have
integration with WhatsApp. HubSpot's CRM , including the Marketing Hub, Sales Hub, Service Hub, and Operations Hub. Thanks to the union of their databases on the same platform, Vivirse was able to integrate processes and obtain strategic data that gave them a global and tangible vision of their performance. It also allowed them to have more information to engage in America Cell Phone Number List assertive conversations with their leads and make more personalized offers. “We have many contact lists, so we have to segment it very well and see what message we send and to whom. In our case we have clients of different nationalities who go to different countries, so providing the correct information is essential so that they can have a good experience.” Óscar Giménez,
Marketing Manager at Vivirse They were able to add tools that allowed them to offer content and promotions through WhatsApp, which resulted in exceeding their objectives in terms of satisfaction and average response time. Some of the specific results they achieved are: Email marketing : more than 1,215,418 messages sent, with an open rate of 25% and a CTR of 9.25%. Digital guideline measured in results and ROI . More than 225 active workflows to improve the customer experience and customer service processes. Sales pipeline : more than 4,000 new prospects and 2,400 closed deals, with more than 100% increase in billing in three years of working with HubSpot. Customer satisfaction : today it has a percentage of 91% positive experience in people who have